An experience and technology platform for Mod’s network of connected workspaces.
A Brand New Workday
With pilot spaces in Phoenix, AZ and San Francisco, CA, Mod is creating a haven for the modern mobile workforce. Inspiring workspace, healthy food options, and helpful service — everywhere you go.
– 2016
Brand development
Product design/development
Spatial design
Love the way you work.
To bring this brand to life (and scale), our experience design team rethought every aspect of the workday — From the furniture, to the food, to the service, to the tech.
The connected workplace
Find a Mod location, check-in, and get to work. The Mercí app gives members everything they need to get it done in style. The chat-based interface also gives members direct access to Hosts so that extending meetings, ordering lunch for your group, or asking for a dinner recommendation is as simple as a text.
Mercí Features
Open doors
Ask a host
Book meetings
Order food & beverage
Purchase items you need
Track your workday
The brain
Our “brain” backend connects door access, point of sale, memberships, room bookings, and much more. We call it “Host View”. It’s the interface that lets our service hosts control the entire experience so that every Mod location is up to speed on your next meeting, or your coffee, just the way you like.
Host View Features
Member management
Track and assign orders
Manage/book meetings
Chat operator
Employee tasking
Data analytics
Service At Your Seat
As a serviced work environment our Hosts deliver coffee, prepare up-coming meetings, and provide helpful assistance to members to make working off-site a better experience. So to stay informed on-the-move, we built “Mobile Host.” An Apple Watch app that lets hosts accept orders, complete tasks, and deliver food and beverage to members in a light and simple interface.
Mercí Features
Employee tasking
Accept & complete orders
Member information
Track & service meetings
Creative Direction
Visual Design
Product Design
Spatial Design
Kisi API
Clover API
Brand Strategy
Tech Strategy
CXO - Randy Stowell
Product Design - Jeremy Stewart
Digital Producer - Nicholas Blair
Development - Loop/Recur
Brand Development - Harrison Watkins, Jamie Shaw,
Lisa Mishima, Candice Matthews.
One-of-a-kind snowball technology for Google.